QNET Social StudioData deletion
How to remove a connected account from Social Studio and have its data deleted.
1. Disconnect in Social Studio
A Social Studio administrator opens Accounts, chooses the account and selects Disconnect and delete data. The access token is deleted at once and revoked where the platform allows. The account's data is then deleted within the deadline below.
2. Remove access from the platform
- Facebook and Instagram: Facebook Settings and privacy, Settings, Business integrations (or Apps and websites), then remove QNET Social Studio. Meta notifies us and we delete the data.
- YouTube and Google: security.google.com/settings/security/permissions, then remove QNET Social Studio.
- LinkedIn, TikTok, X, Pinterest: remove QNET Social Studio from the connected or authorised apps in the platform's settings.
3. Ask us
Email privacy@qnet.net with the account or the data concerned. We confirm receipt within one working day and give you a confirmation code you can use to follow up.
Deadlines
- YouTube: within 7 days of disconnection in Social Studio, within 30 days otherwise.
- X: content deleted on X is removed within 24 hours.
- All other platforms and requests by email: within 30 days.
Deletion also covers copies in reports and exports made by Social Studio.